Shipping/Policies
Shipping Fee
Ground delivery to the 48 contiguous states.
*Additional charges for orders with size or weight exceptions.
UP TO $20.00 --------------> $7.95
$20.01 - $40.00 ------------> $8.95
$40.01 - $60.00 ------------> $9.95
$60.01 and more ----------> $10.95
Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. The shopping cart will keep track of all the items you wish to purchase until you are ready to check out. We accept most major credit cards for online orders.
Phone your order to us
You may also call 1-800-722-4588 from 9AM to 5PM, Monday through Friday Eastern Standard Time to make an order over the phone. Have your equipment and/or engine model number ready when calling if you need parts lookup.
IMPORTANT: Your engine will have a different model number than the equipment it is on. We cannot look up parts without this model information.
If you use a credit card, your order will ship within 1-2 business days. If you pay by personal check or money order, we will not ship your order until the check or money order clears our bank.
Fax your order to us:
Simply fax the part number to us at (863) 688-5738. Include part number, description, quantity, credit card number (name and expiration date, our secure shop cart is safer) and Ship to address. Please include your Email address.
Please Note:
We do not return Faxes, so supply your e-mail address so we can reply to your question or concern.
Mail your order to us at:
Lawnmower Specialties
Orders
422 N Wabash Ave.
Lakeland FL 33815
Include Part number, description, quantity, credit card number (name and expiration date) , phone number and email address. With your order you may also pay by personal check or money order, but order can not ship until check or money order clears (usually takes about 5-10 business days). Exceptions are postal money orders, which are treated same as cash.
Purchase Orders
We accept purchase orders from governments and educational facilities. You must fax all purchase order requests to (863) 688-5738. No purchase order will be accepted without fax.
Please use the following check list to help identify the information that must be on the purchase order.
- *First and last name of person placing order
- *Phone number of person placing order (you will be contacted)
- *Complete billing address
- *Complete ship to address (indicate if same as billing)
- *Terms- Net 30
- *FOB- Shipping Point *Quantity of items ordered *Item numbers and descriptions
- *Unit prices and extensions
- *Subtotal
- *Shipping and handling charges
- *Total price of order
Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift receipts. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.
Truck Freight Shipments
Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a freight quote. The usual shipping charge for freight service runs between $65 and $95 dollars. Include your daytime phone number on the order form so the carrier can schedule merchandise delivery to be made when you will have unloading help on hand. Always better if you can arrange drop off at a commercial location. (Truck freight companies do not require their drivers to unload shipments. An additional lift gate charge may apply if the driver unloads the merchandise.) LAWNMOWER SPECIALTIES WILL CONTACT YOU WITH FREIGHT EXPENSE
International UPS
Lawnmower Specialties is a UPS International Freight and Express shipper. Rates will very depending on weight and country. Lawnmower Specialties is not responsible for any duty or taxes levied by receiving country. It the sole responsibility of the receiving party to pay any such charges. Lawnmower Specialties uses UPS Ground to ship to Canada to keep shipping prices close to US shipping Charges. NOTE: We cannot ship WHOLEGOODS(i.e. Chain Saws) internationally. Please contact us for more information on how we can help you.
Orders Over 10lbs
Orders over 10 lbs are subject to additional shipping charges. Lawnmower Specialties will charge actual UPS shipping charge to packages that are in excess of 10 lbs. Customer will be contacted with the exact charges of shipment prior to the completion of the order.
Back Orders
Most parts are in stock or available in 1-2 business days. Some parts, special order parts not listed by picture on our website, may take longer. We have set up very efficient suppliers and if your local dealer says it is not available for a extended period, check with us. Usually we can get parts faster because of our huge buying power!
Special Orders
Special Order parts that are not in Stock can take approximately 1-2 weeks to get in. Because it is a Special Order, your credit card will be charged at the time of the order. Please Note, Returns will be subject to a 20% Manufacturer's restocking charge.